Design and Development of a Multi-Product, Multi-Branch Laundry Application with Tracking Features
DOI:
https://doi.org/10.62712/juktisi.v5i2.1630Keywords:
Laundry application, customer tracking, transaction report, web based, multi branchAbstract
Laundry businesses are a thriving type of MSME (Micro, Small, and Medium Enterprise). These businesses provide cleaning services for clothing and similar items, ranging from garments, carpets, and stuffed toys to bags, shoes, and curtains. Service costs and turnaround times vary based on the specific service requested and the items being cleaned; standard services follow a routine schedule, whereas express services are prioritized. Relying on manual record-keeping (logbooks) presents challenges for many laundry businesses, such as frequent calculation errors, time-consuming report generation, a lack of visibility for customers regarding their laundry status, and the need for cashiers to manually calculate totals and change. This research involved designing and developing an application to help businesses overcome these obstacles. The process encompassed requirements analysis, system design, programming, manual creation, and subsequent training and support. The final outcome enables more accurate and rapid transactions, allows customers to track processing status via the web, and facilitates faster, easier transaction report generation for managers..
Downloads
References
[1] J. Burckett et al., “Laundry Cleaning of Textiles,” Handbook for Cleaning/Decontamination of Surfaces, 2007, doi: https://doi.org/10.1016/B978-0-444-51664-0.50003-6.
[2] L. Y. Mei, K. N. F. Ku Azir, S. Z. Ibrahim, and S. N. Azemi, “LaundryMama: Humanising Laundry Tasks using Laundry Management System and Laundry-On-Demand Mobile Applications,” in IOP Conference Series: Materials Science and Engineering, Institute of Physics Publishing, Mar. 2020. doi: https://doi.org/10.1088/1757-899X/767/1/012061.
[3] F. Adetya, “The ABC Laundry Service Information System Based on Web using SDLC Method,” Management and Information Technology Journal, vol. 1, no. 2, 2024, doi: https://doi.org/10.69616/mit.v1i2.187.
[4] Y. A. Astuti, “Aplikasi pengolahan data laundry berbasis desktop,” Majalah Ilmiah Warta Dharmawangsa, vol. 18, no. 2, 2024, doi: https://doi.org/10.46576/wdw.v18i2.4437.
[5] S. A. H. Mansyur, R. D. Supriatman, and D. Mulyana, “Aplikasi laundry berbasis website menggunakan metode rapid application development (RAD) pada LC Jaya Clean,” Jurnal Media Sistem Informasi dan Grafika, vol. 1, no. 1, 2024, doi: https://doi.org/10.25157/jmsig.v1i1.4107.
[6] Budiman and P. Sidik, “IMPLEMENTASI APLIKASI TEAMCLEAN LAUNDRY BERBASIS WEB,” Jurnal Sistem Informasi dan Informatika, vol. 4, no. 1, Feb. 2022, doi: https://doi.org/10.37278/sisinfo.v4i1.460.
[7] A. Wijaya and et al., “Implementation of Laundry Services Information Systems for MSMEs in Cekok Village-Ponorogo City,” Journal of Computer Engineering, vol. 1, no. 1, 2024, doi: https://doi.org/10.70822/jce.vi.79.
[8] D. Rahmawati and et al., “Empowering Micro-Enterprises: Developing a Digital Information System for Laundry Services,” Social Community Development Journal, vol. 2, no. 1, 2024, doi: https://doi.org/10.63158/SCD.v2i2.10.
[9] B. Budiman, “Implementasi aplikasi teamclean laundry berbasis web,” Jurnal Sistem Informasi, vol. 4, no. 1, 2022, doi: https://doi.org/10.37278/sisinfo.v4i1.460.
[10] D. Inzyra Praba Saraswati et al., “Jurnal Sistem Informasi dan Aplikasi Sistem Informasi Barokah Laundry Berbasis Web (Pengunjung-Kasir-Laundry),” Jurnal Sistem Informasi dan Aplikasi, vol. 4, no. 1, pp. 23–35, Mar. 2026, doi: https://doi.org/10.52958/jsia.v4i1.13139.
[11] T. Yi Qing and M. Nizam Omar, “Smart Laundry System,” Multidisciplinary Applied Research and Innovation, vol. 4, no. 1, pp. 216–223, 2023, doi: https://doi.org/10.30880/mari.2023.04.01.040.
[12] M. Sudarma, S. Ariyani, and P. A. Wicaksana, “Implementation of the Rational Unified Process (RUP) Model in Design Planning of Sales Order Management System,” INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi, vol. 5, no. 2, pp. 249–265, Aug. 2021, doi: https://doi.org/10.29407/intensif.v5i2.15543.
[13] Dwi Nurul Huda and Muhammad Syafi’i, “Penerapan QR Code dalam Aplikasi Monitoring Peralatan Kerja Berbasis Web Pada PT. Perusahaan Listrik Negara Gardu Induk Tanjung Uban,” in Prosiding Seminar Nasional Ilmu Sosial & Teknologi (SNISTEK), Batam, Riau: LPPM Universitas Putera Batam, Jan. 2022.
[14] M. Y. Simargolang and N. Nasution, “Aplikasi Pelayanan Jasa Laundry Berbasis WEB (Studi Kasus : Pelangi Laundry Kisaran),” Jurnal Teknologi Informasi, vol. 2, no. 1, 2018.
[15] N. Hasanah and M. Putri, “Strategy for Implementing Excellent Service in S Laundry Businesses in the Northern Hulu Sungai Regency,” Journal of Administrations Thinking Understand, vol. 2, no. 1, pp. 120–130, Aug. 2025, doi: https://doi.org/10.36658/datu.v2.i1.1310.
[16] W. Aris Astuti, S. Putri Wulandari, and P. Studi Akuntansi, “Dampak Digital Teknologi dalam Meningkatkan Pendapatan UMKM,” Indonesian Community Service and Empowerment Journal (IComSE), vol. 4, no. 2, pp. 383–390, 2023, doi: https://doi.org/10.34010/icomse.v4i2.8309.
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Bambang Santoso, Munaldi
This work is licensed under a Creative Commons Attribution 4.0 International License.
